
JUX Refund Policy
At JUX, each item is custom-made to order, and we take pride in ensuring quality and customer satisfaction. Please review our refund and exchange policy carefully:
- Returns:Â Contact us within 30 days of receiving your product to initiate a return. All returns must be authorized by our team.
- Size Exchange:Â Size exchanges are available for a 20% restock fee on all clothing items. Please double-check sizing charts before ordering to avoid issues.
- Accessories:Â All accessories are final sale and cannot be returned or exchanged.
- Defective/Damaged Items:Â If your item is defective or damaged, please contact us within 7 days of receiving your order with photos for a full refund or replacement.
- No Refund for Buyer’s Remorse: Since all items are made to order, we do not offer refunds for buyer’s remorse. Ensure you review product descriptions, sizing charts, and disclaimers before placing your order.
Thank you for shopping with JUX! We value your understanding and cooperation.