Your privacy choices

Items are not eligible for return if they have been worn beyond an initial fit try‑on, washed, altered, or damaged for reasons other than a manufacturing defect. Returns will also be denied for items with stains, odors, pet hair, or other signs of use.

Size exchanges can be made within 14 days of receipt.

Free shipping is automatically applied to exchanges if the new order total is $150 or more.

Shipping for returns/exchanges is paid by the customer. The only time JUX covers shipping is when replacing a defective or misprinted item.

Exchanges typically take an additional 2–4 weeks since a new item must be produced.

Each item goes through a rigorous quality inspection before shipping out. However, if your item arrives damaged or misprinted, we’ll replace it at no cost, including free shipping for the replacement. We do not issue store credit for defective items—only a replacement.

Exchanges must be made through the original purchaser. Contact us at info@juxclothing.com for special circumstances.

Items are not eligible for return if they have been worn beyond an initial fit try-on, washed, altered, or damaged for reasons other than a manufacturing defect. Returns will also be denied for items with stains, odors, pet hair, or other signs of use.

If you’re not satisfied with the design, you may return the item within 14 days of delivery for:

• Store Credit (+ 10% bonus credit toward your next purchase)
• Refund back to your original payment method (no bonus)

Shipping costs are non-refundable in all scenarios.

Choosing store credit is the best value — you’ll get your return balance plus 10% extra toward your next purchase with us.

The following products cannot be returned or exchanged unless defective or damaged:

• Candles
• Purses and bags
• Stickers and decals
• Custom pet apparel
• Phone cases
• Notebooks
• Tote bags

Orders are usually produced in 2–5 business days. Once shipped, most packages arrive within 7–10 business days. Average total time: 2–4 weeks.

JUX partners with trusted manufacturing facilities in the United States, London, and China. Each item is made to order, so your product may ship from different locations depending on the style and availability. This approach allows us to offer a wider variety of high-quality products while keeping waste to a minimum.

Shipping ranges from $3–$10+, depending on the size and weight of your order. Orders over $150 will automatically have free shipping applied at checkout.

Yes! Some of our products are eligible for expedited shipping at checkout. Because many of our items are made to order, availability depends on the production time for that product. If expedited shipping is available, you’ll see the option during checkout.

We do our best to prevent issues, but if something goes wrong, please reach out to us at info@juxclothing.com. We’ll work quickly to make it right.

You’ll receive a shipping confirmation email with a tracking link once your order has shipped.

Yes, as long as production hasn’t started. Production can start anytime from 1–24 hours after you order. Email info@juxclothing.com to check your order status.

Yes, orders over $150 will automatically have free shipping applied at checkout.

No, we currently only ship within the United States.

Not at this time.

We offer all sizes available from the manufacturer, which vary by item. Check each product’s description for specific size options.

It depends on the product. We recommend checking the size chart and, when in doubt, sizing up for a looser fit.

Once it’s gone, it’s gone. Most designs are limited runs with no restocks—though you might catch an alternate colorway in a future drop.

Yes! Many of our designs are available in sizes ranging from 3XS up to 6XL. Availability varies by product, but because each item is created on demand, we’re not limited to the traditional S, M, L stock system. Our goal is to make art-centric clothing accessible to every body and every identity.

You may experience slight shrinkage depending on the material. To keep your knits looking fresh, we recommend:

• For high-end fabrics like cashmere or wool → take to a dry cleaner.
  
• For cotton or blends → wash in cold water, gentle cycle and dry on low heat or air-dry.
  

This will help preserve the yarn, color, and overall integrity of your sweater so it lasts longer as wearable art.

Each product page includes a size chart to help you choose the right fit.

• Cotton apparel: Wash cold, tumble dry low or air dry.
• Knitted cotton: Hand wash cold, lay flat to dry.
• Merino wool / cashmere: Hand wash cold with gentle detergent, lay flat to dry.
• Poly-cotton blends: Wash cold, tumble dry low or air dry.
• See product description for specific instructions.

Masculine cuts follow traditional men’s sizing references. Feminine cuts follow traditional women’s sizing references. Unisex cuts sit somewhere in between, designed to fit a wider range of body types. At JUX, we offer all cut types so anyone can wear our pieces— regardless of gender identity or body shape.

Most JUX products are not pre-washed since they come straight from production. We recommend giving your item a wash before wearing. For example, starch is sometimes used to keep fabrics stiff during printing—so a cotton button-up may feel structured when it first arrives. After washing, your garment will soften naturally while maintaining print quality.

Our jacquard knits are designed to hold their shape with a clean, structured fit. They do have a slight natural stretch thanks to the jacquard knitting technique, giving you comfort and flexibility without losing form.